Everything Nice

Reseller terms

These terms apply to every order placed through an Everything Nice reseller account. Placing an order means you accept them. Draft for owner review; not yet legal-checked.

1. Eligibility and account

  1. Applicants must be 18 or over and provide a valid government ID or business registration.
  2. Everything Nice approves or declines applications at its discretion and may ask for more information.
  3. One account per reseller. Accounts are not transferable. You are responsible for anyone who orders under your login.
  4. Everything Nice may suspend or close an account for breach of these terms, non-payment, or misuse of the brand.

2. Products

  1. The program covers the Everything Nice pasalubong jars listed in the portal. Other Everything Nice products, including cakes, are not available at wholesale unless announced.
  2. Shelf life is being confirmed by our production team and will be stated here before it applies to any order. Keep jars unopened, at room temperature, away from heat and sunlight. The production date is printed on every jar.
  3. You may not repackage, relabel, decant or alter the product except under a written white-label agreement.

3. Packages and minimum order quantities

  1. Orders are made of reseller packages and assorted starter bundles. A reseller package is 9 big jars or 18 small jars of one product at 25% off SRP, with 1 big jar or 2 small jars of the same product free. An assorted starter bundle is the starter flavours shown in the portal (at present Calamansi, Chocolate and Ube crinkles), 3 big jars or 6 small jars of each, at 20% off SRP, with 1 big jar or 2 small jars free, being your choice of one of those flavours or a mixed-flavour tester. An order may hold any number of packages and bundles, mixed; the minimum order is one package or one bundle.
  2. The wholesale price of each package is shown in the portal at the time of ordering and applies to that order only. Free items are supplied at no charge and are not exchangeable for a discount.
  3. Everything Nice may change package sizes, free quantities, starter flavours or discounts with 14 days' notice by email and in the portal. Orders already confirmed are not affected.
  4. Everything Nice may offer a reseller a welcome bonus: a percentage off the goods of their first baked-to-order order. Where it is offered, the portal shows it on the order page and at checkout, with the date by which that order must be placed. It applies on top of the package prices, does not apply to top-up orders, and is not exchangeable for cash. A cancelled order does not count as a first order. Everything Nice decides which resellers are offered it, and may change or withdraw an offer that has not yet been used.

4. Ordering cycle and cut-off

  1. There are two cut-offs a week, Sunday and Wednesday at 9:00 PM (Philippine time). Orders placed in the portal, and paid for with proof of payment uploaded, by a cut-off are produced the following day (Monday or Thursday).
  2. Orders placed after a cut-off join the next production run. An order not paid by the cut-off of its production run is cancelled. You are welcome to place it again for a later production run, at the prices then shown in the portal.
  3. Top-up orders, when offered, may be placed at any time, subject to available stock: no minimum quantity, priced at the top-up discount off SRP shown in the portal, ready for pickup once payment is confirmed. Everything Nice may pause top-ups at any time.
  4. Each production run has a capacity limit. If a production run is full, a new order is offered the next production run before you confirm it.
  5. Everything Nice may move or cancel a production run for holidays, supply issues or force majeure. Affected resellers are notified by email and orders roll to the next production run or are refunded, at the reseller's choice.
  6. You may cancel an order in the portal at any time before the cut-off of its production run. After the cut-off, ingredients are committed and the order can no longer be cancelled.
  7. You may cancel a top-up order in the portal within 24 hours of placing it, provided it is not yet ready for pickup.

5. Payment

  1. All orders are prepaid via GCash or BPI transfer. An order is confirmed only once payment is verified in the portal.
  2. Proof of payment must be uploaded in the portal. Payments sent without an order reference may be delayed.
  3. No credit terms. White-label orders may require a deposit under a separate agreement.
  4. Prices exclude shipping. You book and pay for your own courier; shipping is not included in your order total and is not paid to Everything Nice.
  5. If you cancel an order you have already paid for, within the times allowed in clause 4, Everything Nice refunds the amount you paid in full to the GCash or bank account it was paid from, and emails you the refund reference.

6. Fulfilment and pickup

  1. Orders are produced the day after their cut-off. Everything Nice emails you when an order is ready for pickup. Ready dates are targets, not guarantees.
  2. Orders are collected from the pickup point shown in your reseller account. You book and pay for your own courier, and agree a pickup time with the contact shown there before your courier comes. Risk passes to you when your courier, or you, collect the order.
  3. Your courier's fees, failed pickups and any re-delivery are between you and your courier.

7. Damage, shortfalls and returns

  1. Inspect on arrival. Report damage, breakage or shortfall to the reseller team within 48 hours of delivery, by email to the address shown in your account, with photos of the parcel and the affected jars.
  2. Valid claims are replaced with your next order or credited to it. Cash refunds are not given for damage claims.
  3. Product is not returnable for change of mind or unsold stock. Quality complaints are handled case by case.

8. Pricing to your customers

  1. You set your own resale price. Everything Nice publishes a suggested retail price (SRP) per jar.
  2. You may not advertise the product online below SRP. This protects Everything Nice's own store and other resellers.
  3. You may not represent your price as an official Everything Nice price or promotion.

9. Brand use

  1. Approved resellers may use the Everything Nice name, logo, product photos and copy supplied in the brand pack, unaltered, to sell the product.
  2. You may describe yourself as an "authorised Everything Nice reseller". You may not name your business, page or store "Everything Nice" or imply you are a branch or franchise.
  3. Everything Nice may ask you to take down any use of the brand it considers misleading or damaging, and you must do so within 24 hours.
  4. White-label packaging is available only under a separate written agreement.

10. Territory

  1. The program is open in all areas outside Baguio City and Metro Manila. Everything Nice does not grant exclusive territories under these terms; any exclusivity is by separate written agreement.

11. Communication

  1. The portal, and email to and from the address shown in it, are the official channels for orders, payment confirmation, pickup, claims and announcements. Messages sent elsewhere are not binding.

12. Termination

  1. Either party may end the arrangement with 30 days' written notice. Confirmed and paid orders are still fulfilled.
  2. Everything Nice may end the arrangement immediately for brand misuse, resale below SRP online, repackaging, or non-payment.
  3. On termination you stop using the brand within 7 days. Unsold stock may be sold through in its original packaging until its production-date shelf life ends.

13. General

  1. Everything Nice may update these terms with 14 days' notice by email and in the portal. Continuing to order after that means you accept the updated terms.
  2. These terms are governed by the laws of the Philippines.